Hompton Hotel by the Beach

Great facility and location. Wonderful staff. Comfortable room. Front desk staff especially helpful and Maitre'd in dining room (Nov. 15th) was great. Seafood buffet is amazing!! A superb meal at that price.

Before anything, I would like to extend my heartfelt gratitude to all the staff at the hotel for their exceptional service and dedication. Among them, Ziyana stood out remarkably. Her attentiveness and ability to listen closely to our needs were exemplary, ensuring that our stay was comfortable and memorable. Her commitment to guest satisfaction was evident in every interaction, and she consistently went above and beyond to make sure we had everything we needed. Ziyana's presence in the restaurant added a special touch to our dining experiences. We were always greeted with her warm smile, making every mealtime delightful. Her professionalism, combined with her friendly and welcoming demeanor, truly made her the best waitress we have ever encountered. In recognition of her outstanding service and the significant impact she had on our stay, I believe Ziyana is more than deserving of a promotion. Her dedication and exceptional skills not only enhance the guest experience but also set a high standard for the hospitality industry. Promoting Ziyana would be a fitting acknowledgment of her hard work and the remarkable difference she makes in the hotel's service quality. Also, Hompton By The Beach Penang in Malaysia was a delightful experience, and I am thrilled to share my extremely positive review of this hotel. Firstly, the hotel's location is exceptional, nestled on the picturesque Penang Island. It's ranked impressively among 215+ hotels on the island, signifying its prominence and appeal. In my honest opinion, this should be ranked number #1! What truly stands out is the hotel's commitment to guest satisfaction. The warmth and efficiency of the staff, combined with their attention to detail, make for an unforgettable stay. From the moment of arrival, guests are greeted with courteous service, highlighting their focus on personalized care and comfort.

Smart hotel, with large suite and beautiful views in our case certainly. Located between central George Town and Batu Ferengghi, but either accessed by bus or the ever reliable, quick and cheap Grab taxis. Brilliant Lotus mall and supermarket a ten minute walk away - really good street food market hall directly opposite.

Wonderful views of the city and sea, with easy access to local food street restaurants and a scenic beachside walk. The staff was very accommodating, even allowing us to check in an hour early. The room was clean and fully equipped with everything we needed. While it’s a bit pricier than other hotels in Penang, it’s definitely worth the cost.

Staff are well trained, friendly, considerate. E.g. my room key card did not work, and the person came up with me to the room just to ensure it works or in case I may have a problem. Housekeeping person was very considerate. I saw him twice. He was friendly, greeted me every time. Once I asked extra, then, he made sure that is always met every day. I stayed at the hotel 3+4 nights altogether. The staff, from bars to reception to housekeeping made me to extend my stay for another 4 days. I felt they tried to make my stay as comfortable and enjoyable as much as possible.